Instead of making life easier, most of these so-called "game-changing" tools create more headaches. Here’s how it happens, and how construction pros can help fix it.

User Experience (UX) Research and Beta Testing – Skipping either one is like building a skyscraper without a foundation or launching a plane without a test flight—you’re setting yourself up for failure. Users get frustrated, adoption stalls, and your product never quite delivers on its promise. And once that trust is broken, getting it back is nearly impossible.